The Communications Center is the hub of any law enforcement agency. The personnel assigned to work in the hub are a very service orientated team of Dispatchers.

 These Dispatchers are the first to receive and disseminate calls for service from and to the citizens of Lake County.

The calls for service received into the Communication Center have a diverse range of priority assignment and emergency response action to be taken by the Dispatcher. The inability to know which range of emergency call you may handle next requires the Dispatcher to be alert and pay attention to detail during his/her entire shift.

 The calls for service are received into the Communications Center by two main methods. The 24 hour business line 343-2101 and 911 calls.

Along with the 24 hour business line and the 911 calls, the Dispatchers operate a NCIC/FCIC computer which allows them to communicate with all 50 states, Puerto Rico, the Virgin Islands, and the Canadian provinces.

Radio operation and broadcast of the calls for service is part of the duties of the Sheriff’s Office Dispatchers.

 In 2006, the Lake County Sheriff's Office handled 219,475 calls for service. 84,286 calls came into the Communications Center through the E911 system. This is in addition to calls received for service via the business line that also rings into the Communications Center